Terms of Service

Terms of Service

The foundation of your experience with Aiyah Couture.

OVERVIEW

Welcome to Aiyah Couture. Throughout this website, the terms “we,” “us,” and “our” refer to Aiyah Couture.

Aiyah Couture operates this website and store, including all content, features, products, and services (the “Services”), to provide you with a refined and curated couture experience. Our platform is powered by Shopify, enabling us to deliver these Services seamlessly.

By accessing, browsing, or purchasing from our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are of legal age in your jurisdiction or have provided consent for minor dependents to use the Services under your supervision.

You may be required to provide personal details including your name, email, billing, shipping, and payment information. You represent that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account and all activities under it. Accounts may not be transferred or assigned.

SECTION 2 – OUR CREATIONS

At Aiyah Couture, each piece is a reflection of artistry and craftsmanship.

While we strive to present our creations with precision:

  • Colors and visual details may vary depending on screen settings and devices.
  • Each garment is handcrafted, and slight variations are inherent to couture.
  • Product descriptions may be updated at any time without notice.

We reserve the right to limit or discontinue any product at our discretion.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase.

  • Orders are subject to review and acceptance by Aiyah Couture.
  • Orders are only confirmed once payment has been successfully processed.
  • Once accepted, orders cannot be canceled or modified.

You agree that purchases are for personal use only, not for resale or commercial purposes.

All returns are governed strictly by our Return & Refund Policy.

SECTION 4 – PRICING & BILLING

All prices are subject to change without notice.

  • Prices shown at checkout are final at the time of purchase.
  • Taxes, customs duties, and additional fees are not included unless stated.

You agree to provide accurate payment details and authorize charges made to your payment method.

SECTION 5 – SHIPPING & DELIVERY

Delivery timelines are estimates only and are not guaranteed.

Aiyah Couture is not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • External or unforeseen circumstances

Once an order is transferred to the carrier, risk of loss passes to the client.

SECTION 6 – INTELLECTUAL PROPERTY

All content within the Services—including designs, images, text, and branding—is the exclusive property of Aiyah Couture.

  • Content may not be copied, reproduced, or used without prior written consent.
  • Unauthorized use may violate intellectual property laws.

All rights are strictly reserved.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools. These are offered “as is” without warranties or guarantees.

Your use of such tools is entirely at your own discretion and risk.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to external websites.

Aiyah Couture is not responsible for:

  • The content or accuracy of third-party sites
  • Any transactions or interactions conducted through them

You access these sites at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Aiyah Couture operates its store using Shopify.

However, all transactions are made directly with Aiyah Couture. Shopify holds no responsibility for any aspect of purchases, including damages, losses, or disputes.

SECTION 10 – PRIVACY

Your personal data is handled according to our Privacy Policy.

By using our Services, you acknowledge that:

  • Your information may be processed by Aiyah Couture and Shopify
  • Data may be transferred internationally to enable our Services

SECTION 11 – FEEDBACK

Any feedback, suggestions, or submissions provided to Aiyah Couture grant us the right to use, reproduce, and distribute such content without limitation or compensation.

You confirm that your submissions:

  • Do not violate third-party rights
  • Are lawful and accurate

SECTION 12 – ERRORS & INACCURACIES

Occasionally, information may contain errors or omissions.

We reserve the right to:

  • Correct inaccuracies
  • Update information
  • Cancel orders if necessary

SECTION 13 – PROHIBITED USES

You may not use the Services:

  • For unlawful or fraudulent purposes
  • To infringe intellectual property rights
  • To transmit harmful or malicious content
  • To interfere with the functionality or security of the Services

Violation may result in immediate termination of access.

SECTION 14 – AGENTS

Automated tools, bots, or software (“Agents”) may not access or interact with the Services without compliance with strict identification and usage requirements.

We reserve the right to limit or block such access.

SECTION 15 – TERMINATION

We reserve the right to terminate access to the Services at any time without notice.

All obligations prior to termination remain enforceable.

SECTION 16 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available.”

We do not guarantee:

  • Uninterrupted or error-free service
  • That products will meet subjective expectations

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Aiyah Couture shall not be liable for:

  • Direct or indirect damages
  • Loss of profits or data
  • Delays or service interruptions

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless Aiyah Couture and its partners from any claims arising from:

  • Your violation of these Terms
  • Your misuse of the Services

SECTION 19 – SEVERABILITY

If any provision is deemed invalid, the remaining provisions remain fully enforceable.

SECTION 20 – ENTIRE AGREEMENT

These Terms, along with our policies, constitute the entire agreement between you and Aiyah Couture.

SECTION 21 – ASSIGNMENT

You may not transfer your rights under these Terms.
Aiyah Couture may assign its rights without notice.

SECTION 22 – GOVERNING LAW

These Terms are governed by the laws applicable to Aiyah Couture’s jurisdiction.

SECTION 23 – HEADINGS

Section headings are for convenience only and do not affect interpretation.

SECTION 24 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.

SECTION 25 – CONTACT INFORMATION

For any inquiries regarding these Terms:

Business Name: Aiyah Couture, LLC
Contact: contact@aiyahcouture.com
Registered Address: 131 Continental Dr Suite 305, Newark, DE 19713, USA
Operation Address: Idriz Ajeti 12, Ferizaj, 70000, Kosovo
Phone Number: +1 929 828 8254
Business Registration Number: 36-5170255